April 2025

Your Marketing Dashboard Is Lying To You

I stared at the screen in disbelief. Our agency had just delivered the monthly report to our biggest client—a mid-sized software company with a seven-figure marketing budget. Every metric showed green: engagement up 78%, click-through rates climbing steadily, cost-per-click lower than industry average, and record-high time-on-site. By all traditional measures, we were knocking it out

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