// 01 Industries / Ecommerce

More first-time buyers. More repeat buyers.

Less waste. More revenue. A system that compounds over time.

QB Rings: QB Rings Game
3x

revenue in three years · specialty coffee subscription

+34%

revenue over the last 12 months · DTC footwear

+788%

return on Shopping ads · luxury watch & jewelry ecommerce

// 02 Where growth leaks

Three places ecommerce growth leaks. We fix all three.

Flori Roberts ad: Skin takes center stage.
Flori Roberts · Static
Color Me Beautiful ad: Make waves
Color Me Beautiful · Static
Magnolia Coffee Co. ad: Never run out
Magnolia Coffee Co. · Static

01

Ads that don't stop the scroll

Creative concepted and produced in-house, tagged by hook, format and angle, so every round builds on what actually won.

Meta spend +26% while overall return on ad spend rose from 3.38x to 3.71x · DTC footwear

Color Me Beautiful landing page: Find-Your-Season Color Quiz
Color Me Beautiful · Find-Your-Season Color Quiz
Magnolia Coffee Co. landing page: Farm-to-Cup Subscription Story
Magnolia Coffee Co. · Farm-to-Cup Subscription Story

02

Pages that leak the click

Message-matched landing pages and objection-busting product pages, built and A/B tested for mobile.

~6% site conversion rate, roughly 3x the DTC median · specialty coffee subscription

+18%

Average order value · art, stationery & gifts brand

03

Customers who buy once

Bundles, thresholds and after-purchase follow-ups that lift the basket, then replenishment, win-back and VIP emails to bring them back.

Average order value +18% over the engagement · art, stationery & gifts brand

// 03 Case studies

The whole funnel, and what it returned.

Three ecommerce engagements, measured on live platform data.

Luxury watch and jewelry ecommerce

Deeply negative ROI to profitable in the second full month

Established player in luxury watches and jewelry with real ecommerce traction but paid media that had never been a focus and had consistently missed expectations. Complex funnel: multiple response types, long lag between first response and conversion, and extreme variance in order value and customer lifetime value.

  • Paid Media
  • Creative
  • CRO
Time to profitability on search
2nd full month, and consistently after
Search revenue
+866%
Search cost per acquisition
−81%
Leads
4x
Shopping return on ad spend (ROAS)
+788%
Shopping / marketplace revenue
+402%
Peak monthly Shopping ROI
130%
eBay net sales
+77% YoY
  • Multi-channel build across Google, Microsoft, YouTube, Meta and eBay
  • Granular campaign segmentation down to brand and sub-brand, with ad copy, creative and landing page tailored to each
  • Prioritized keywords, products and audiences most likely to produce high-value orders that convert into high-lifetime-value customers
  • Built the bidding model around how people actually buy a watch: several distinct response types, from auction bids to inquiries to direct purchase, each weighted by how it historically converted to revenue, so spend followed genuine down-funnel signal rather than front-end volume
  • Feed optimization and audience segmentation

Specialty coffee roaster, DTC subscription · 3+ years · Jan 2023 – Sep 2026

3x revenue in three years

Established specialty roaster with a strong product and a subscription offer already in place, but a site that wasn’t built to convert and no real acquisition engine behind it.

  • Paid Media
  • Shopify
  • Email
  • Creative
  • CRO
Revenue growth
3.0x over three years
Trailing-12-month growth
+54% YoY
2026 YTD vs 2025 YTD
+39%
Site conversion rate
~6%, roughly 3x the DTC median
  • Full rebrand and Shopify rebuild, conversion-optimized end to end
  • Built a dedicated long-form subscription landing page and grew the subscription program
  • Stood up paid acquisition on Meta from scratch
  • Klaviyo email and SMS
  • All ad creative concepted and produced in-house: statics, video, and the testing roadmap behind them

DTC footwear brand · Multi-year · Jan 2025 – Sep 2026

Meta spend +26% while ROAS rose 10%

Established DTC footwear brand with strong equity and a revenue shape that spikes hard in Q4. The question wasn’t volume, it was whether they could raise order value and scale paid spend at the same time without efficiency collapsing.

  • Paid Media
  • Shopify
  • Email
  • Creative
Meta spend
+26%
Meta return on ad spend (ROAS)
3.38x → 3.71x, +10%
Meta cost per order
−5%
Total revenue divided by Meta spend
6.87x → 7.00x
Revenue
+28% YoY (Jan–Sep)
Average order value
+17% vs 2024
  • Creative direction on the brand’s in-house output: concepting and angle guidance, hook and format recommendations, testing cadence, and fatigue monitoring off ad-platform data
  • Google and Meta paid media management
  • Shopify merchandising and bundling work to lift basket size
  • Campaign coordination around higher-priced new releases and a new accessories line
  • Klaviyo email and SMS

Also: Art, stationery & gifts brand: 4.6x revenue over four years · Average order value +18%

// 04 Built on Shopify

Storefronts built to sell.

QB Rings product page with ring game, price and Add to cart
QB Rings storefront: Thread the Ring
QB Rings: storefront designed and launched by FENXVisit qbring.com ↗

Shopify Growth Accelerator

Ads, email, landing pages, offers and data run as one system, with guardrails. Performance-based pricing (a retainer plus performance upside) is available for qualified brands.

  • 12+ months of ad history preferred
  • ~$30k+/mo ad spend
  • Stable ops and proven market fit

// 05 Two kinds of store

Everyday products or big-ticket buys.

Everyday products

Typically under $150. Win on velocity.

  • Hooks and offers tested continuously
  • Bundles and thresholds to lift the basket
  • Replenishment timing and subscriptions
  • Beauty & Skincare
  • Apparel
  • Footwear
  • Coffee & Tea
  • Health & Supplements
  • Pets
  • Home & Kitchen
  • Gifts

3x revenue in three years · specialty coffee subscription

Big-ticket purchases

Higher price or a multi-step decision. Win on qualified intent.

  • Segmentation down to brand and sub-brand
  • Bidding weighted by which responses actually turn into revenue
  • Feed and marketplace optimization
  • Luxury Watches
  • Jewelry
  • Furniture & Decor
  • Fitness Equipment
  • Outdoor & Sporting Goods
  • Bedding & Mattress

Profitable on search by the 2nd full month · luxury watch & jewelry ecommerce

// 06 Clients

In their words.

“As a start up in the wellness space, we came to FENX Digital looking for a partner who knew the space and what it takes to launch and grow sales. From strategy to execution across multiple platforms, they have taken the lead and delivered on a growth plan for our brand in the ever changing ecommerce space.”
John Zolikoff
John Zolikoff
CEO @ Zohko
“The team at FENX have been great partners for us over the course of several years. They are extremely responsive and patient in helping meet our goals. Partnerships in business require complete transparency, communication, and the ability to challenge each other in a productive manner. The FENX team understands and most importantly, practice these traits and their results are exceptional.”
Eric Cody
Eric Cody
Vice President/GMM @ Thorlos/Experia/Salomon
“Kevin and FENX Digital became an extension of our team, and were key to helping us make quick moves in response to the changing digital landscape and growth of our company. Their care for all aspects of our business truly helped us throughout our partnership.”
DO
Danielle Oria
Director of Paid Media @ oVertone

Frequently asked questions

No. Most services are platform-agnostic. Shopify brands just have the option to join our Accelerator.

Yes. Start lean; if results are strong, bundle for more efficiency.

Total revenue against efficiency targets, cost per customer, conversion rate, order size and repeat rate, all visible in a live dashboard.

Yes. Concepts come from the account team and statics and edits are produced in-house; creator videos are sourced and directed by us.

You do: pages, automated emails, accounts and all learnings.

Ready to turn more visitors into buyers?

We'll help you lift conversion, order size and retention with a system that compounds over time.